BountyReels Casino Privacy Policy
At BountyReels Casino, we are fully committed to protecting your personal information and ensuring your privacy is respected at every stage of your experience on our platform. This Privacy Policy explains how we collect, use, store, and share your data when you access our website at bountyreels.com, register an account, or use any of our services. By using our platform, you agree to the practices described in this document. We encourage you to read this policy carefully and contact us if you have any questions.
Who We Are
BountyReels Casino is operated by Ceberlot N.V., a company licensed under a Curacao gambling license. Our platform offers online casino services including slots, live casino, table games, sports betting, crash games, and more. We act as the data controller responsible for your personal information collected through our website and related services.
If you need to reach us regarding your data or this policy, you can contact our support team at [email protected] or by phone at +44 1241 340755. Our team is available via live chat and email to assist you with any privacy-related concerns.
Information We Collect
At BountyReels, we collect personal data to provide you with a safe, secure, and enjoyable gaming experience. We gather information in the following categories:
Registration and Account Data
- Full name, date of birth, and country of residence
- Email address, phone number, and login credentials
- Preferred currency (EUR, USD, RUB, or supported cryptocurrencies)
- Username and account preferences
Financial and Transaction Data
- Payment method details including Visa, Mastercard, and cryptocurrency wallet addresses (BTC, ETH, USDT, and others)
- Deposit and withdrawal history, including amounts, dates, and methods
- Information required for AML (Anti-Money Laundering) compliance, including wagering history
- KYC (Know Your Customer) documentation when withdrawals reach or exceed $1,000
Technical and Usage Data
- IP address, browser type, and device information
- Pages visited, session duration, and click behaviour on our website
- Cookies and similar tracking technologies (see our Cookie section below)
- Communications you send to our customer support team
How We Use Your Data
Here at BountyReels Casino, we use your personal information for clearly defined and lawful purposes. We do not sell your data to third parties for marketing purposes. The specific reasons we process your information include:
- Account management: We use your registration data to create and maintain your account, process your bounty reels login, and verify your identity.
- Payment processing: We need your financial information to handle deposits and withdrawals securely. All bounty reels withdrawal requests are processed within approximately 36 hours.
- Legal compliance: We are required to collect and verify certain data under anti-money laundering regulations and our Curacao licensing obligations. KYC checks may take up to 30 days.
- Bonus and promotion management: We use your account activity to apply welcome bonuses, cashback rewards, and tournament eligibility accurately.
- Fraud prevention and security: We monitor transactions and account behaviour to protect you and our platform from fraudulent activity.
- Customer support: When you contact us via live chat, email, or phone, we use your data to respond effectively to your enquiries.
- Service improvement: We analyse usage patterns to improve the BountyReels platform, our game selection, and your overall experience.
Cookies and Tracking Technologies
Our BountyReels Casino website uses cookies and similar tracking technologies to enhance your experience and ensure our platform functions correctly. Cookies are small text files stored on your device when you visit our site. We use the following types of cookies:
- Essential cookies: Required for the website to function, including maintaining your session and processing transactions.
- Performance cookies: Help us understand how visitors interact with our platform so we can improve navigation and usability.
- Functional cookies: Remember your preferences such as language settings and currency selection.
- Marketing cookies: Used to deliver relevant promotions and measure the effectiveness of our campaigns.
You may disable non-essential cookies through your browser settings. However, doing so may affect the functionality of certain features on our site. By continuing to use bountyreels.com, you consent to our use of cookies as described above.
Data Sharing and Third Parties
We at BountyReels do not sell or rent your personal data to unaffiliated third parties. However, we may share your information in the following circumstances:
- Payment providers: We share necessary financial data with Visa, Mastercard, and cryptocurrency processors to facilitate your transactions.
- Game providers: Our 100+ software partners, including PG Soft, Hacksaw, Yggdrasil, BGaming, Spribe, and others, may receive limited data required for game delivery and fairness verification.
- Live casino providers: Providers such as Vivo, OneTouch, LiveG24, and ImagineLive receive session data necessary to operate live dealer services.
- Regulatory and legal authorities: We may disclose your data to comply with legal obligations, court orders, or requests from licensed regulatory bodies.
- Fraud prevention agencies: We share relevant data with third-party agencies to detect and prevent financial crime.
Data Retention
At BountyReels Casino, we retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by law. Financial records and KYC documentation are retained in accordance with applicable anti-money laundering regulations. If you request account closure, we will archive your data as legally required and delete it when retention obligations have been fulfilled.
Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data held by BountyReels Casino:
- The right to access the personal data we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your data, subject to legal obligations
- The right to object to or restrict certain types of processing
- The right to data portability in a structured, machine-readable format
- The right to withdraw consent where processing is based on your consent
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable data protection law.
Security Measures
We take the security of your personal data seriously. Our BountyReels platform employs industry-standard security measures including SSL encryption, secure payment gateways, and internal access controls to prevent unauthorised access to your information. Despite these measures, no online transmission is entirely risk-free, and we encourage you to use strong, unique passwords and to keep your login credentials confidential.
Restricted Jurisdictions
Our services are not available in all countries. We do not accept registrations or deposits from residents of the Netherlands, Ukraine, France, the United States, Georgia, Spain, Italy, and a large number of additional jurisdictions listed in our Terms and Conditions. If you access our site from a restricted region, we may block your access or close your account. It is your responsibility to ensure that online gambling is legal in your location before registering.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform features. We will notify you of significant changes by posting the updated policy on our website. Your continued use of BountyReels Casino following any update constitutes your acceptance of the revised terms. We recommend checking this page periodically to stay informed.
Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your personal data, please do not hesitate to get in touch with our team. We are here to help and take all privacy matters seriously.
- Email: [email protected]
- Phone: +44 1241 340755
- Live Chat: Available directly on bountyreels.com
We value your trust and remain dedicated to maintaining the highest standards of data protection at BountyReels Casino.
Content updated: June 12, 2026